Our software works really properly and all the other reviews are here to prove it. For example, you can use Chat Reminders to remind you of a scheduled callback with a lead. We will add a field inside the user profile to understand how he found about you. ", "Crisp eases customer communication, increase responsiveness and helps with pro-active support when needed. It's unhabitual to give a review after a trial (which is 14 days only). ; My Account Everything related to your account: avatar, password, notifications & more. Cheers! We will build a landing page to explain each one. ", "My biggest issue with Crisp are never ending conversations. We never forced you to stay with our product (that you've been using for more than a year). Our software works really properly and all the other reviews are here to prove it. Thank you for your review. "LiveChat is a very good tool to support clients but not only. 5 stars 26. :D, Thanks a lot Marc. Thank you Zouhair. 41% of people expect websites to offer live chat. Problem is, that transcript might use subject line from an older conversation and/or include older conversation in the transcript. I think they truly care about providing extraordinary experience for their customers at a very affordable price. Live chat software has become the new âmust-haveâ in customer service. Hey there, About Crisp Chat . ", "The only other complaint is that sometimes the phone app doesn't alert you right away to a message. You have the ability to add gifs and customize the chat to â¦ Thanks to Crisp, you can freely (and for ever) integrate a live chat to your website to chat with your early adopter. Crisp Review Founded in 2015, Crisp is a relatively new entrant to the live chat space. Individuals; Small Business; Medium Business; Enterprises; Links Report Dead Write A Review. Categories Crisp chat has a very nice GUI however it is not user friendly, when asking for help you get referred to their documents which don't cover everything. Everything is working now. These supports can be delivered through a professional website. 29 reviews. Overall: Crisp chat has totally replaced our other chat program for my startup at a very fair price. Thanks a lot for your feedback. Zendesk Support is the leading help desk software built for better customer relationships. This review is based on my own experience and is my genuine opinion. ", "Crisp eases customer communication, increase responsiveness and helps with pro-active support when needed. The only downside is unpredictable pricing. No matter what type of business you hold, your customers and client will need love to get some supports. The support has never defrauded you, we delayed the released of your feature that may come someday. This software promises to make you communicate with your customer easier. The company is headquartered in Nantes, France, and is currently utilized by over 200,000 brands. Topic; Voices; Replies; Last Post; 80 . Learn more. Our chatbox is customizable and multilingual to adapt to your store. It's not a reason to degrade our image. ... Freshdesk is an easy-to-use customer service software that helps over 40,000 businesses worldwide create stellar customer experiences.... (Gamified Helpdesk + Asset Management) - the complications = Freshservice. Regards, We fixed the issue we had with our iOS application last week. I'll send you an email to better understand what went wrong. The support has never defrauded you, we delayed the released of your feature that may come someday. Hey! Install Crisp How to install Crisp on your website & apps. Through a wide range of features, we simplify the way you help your customers to reach their goals by automating a lot of stuff. Crisp Review Summary Crisp is a live chat software company that was founded in 2015 by Baptiste Jamin and Valerian Saliou. Hey there, Sorry that you feel disappointed. Feel free to reach me at firstname.lastname@example.org to get a preview access. Sample Timeline for Reviews & Check-Ins A timeline is the perfect complement to a well developed plan when it comes to launching a new initiative successfully. I can understand how frustrated you can be regarding the absence of your desired feature. Thank you for the nice review. Thank you very much for that nice feedback ! Most of the times, we have a lengthy conversation with a potential customer and we end up sending an offer. Voice your opinion today and hear what 144 customers have already said. 4 stars 1. Thank you for the nice review. About hosting locations, we choosed hosting hosting countries known for their privacy policies (Germany and Netherlands). By clicking the button below, I agree to the. Collaborate effortlessly inside one inbox, to offer the best customer service to your customers. There's no way to have separate conversations with the same customer, old conversations get dragged into new conversations. Leave a message to email@example.com to get the preview :), Renewables & Environment, 11-50 employees, Thank you for your feedback. It's possible to create campaigns for new leads. Hello! Ve gotten notifications 8 hours late in some cases, though this is rare. ð After we fix it, we will discuss about any bounty we can give you for the help. ", "Sometimes the chat widget doesn't load or the mobile apps crash. A timeline is a good project management and communication tool to keep things on track. Some of the existing customers do use Crisp chat as a way to get quick support when they have encountered some serious problems. Antoine. Great for businesses of many sizes. When Crisp found out that the package was going to be delivered a day late, they quickly got back to me and offered a 5$ refund for the missed day on top of extending my rental period for a day. ... SolarWinds Service Desk is an easy to use and affordable help desk solution that streamlines ticket resolution with automation and AI.... A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels.... Capacity is a new kind of helpdesk, powered by artificial intelligence, that automates support for your customers and employees. Great for businesses of many sizes. Crisp Live Chat is a free and beautiful chat for your website. Cheers! 4.8 out of 5 stars You must be logged in to submit a review. :). Review and Features of Crisp Chat. Best Live Chat Software About ... Crisp.chat. We already have a public roadmap on Trello. Customer Relationship Management Software. ", "Sometimes the chat widget doesn't load or the mobile apps crash. With our help desk software, Crisp lets your customers find their answers by theirselves and makes things simple for busy businesses. The free plugin includes live chat, Real-time notifications, Desktop apps, Mobile apps, Availability schedule. Overall: Crisp chat has totally replaced our other chat program for my startup at a very fair price. Hey! We never forced you to stay with our product (that you've been using for more than a year). Crisp's, Brands at Risk report highlights that negative comments about brands or companies are surging online, causing untold damage to reputation and putting â¦ You have the ability to add gifs and customize the chat to â¦ It offers service from sales to customer support, via Crisp you can make your entire difficult task simply. Talk to a Capterra software advisor today. crisp meaning: 1. hard enough to be broken easily 2. used to describe cooked foods, such as pastry and biscuitsâ¦. Check out what 144 people have written so far, and share your own experience. ", "Crisp gives you a 14 day free trial with full capabilities and then the option to continue on a free tier. Don't hesitate to to contact us about your issues with MagicBrowse so we can fix it, Thanks a lot Ed! ", Used the software for: Less than 6 months. Average Rating. ", "Also, there in-chat games are hilarious and super fun. Do you agree with Crisp's TrustScore? Crisp supports working hours as well, so that your employees wonât be notified outside of their working hours. Crisp Chat Pricing $0 Customer Type. Please note that answers are not erased (and will never be), they're simply blurred and will be available when you upgrade to any of our paid plan. ", "My biggest issue with Crisp are never ending conversations. Should be released in the next two months. Scale your service desk in an agile and cost-effective way, with built-in asset management & advanced automation.... ConnectWise Manage Help Desk: Powerful ticketing system with centralized communication & integrates with tools you currently use.... Get started on the #1 CRM with Salesforce Essentials, the all-in-one sales and service solution, for just $25 per user per month.... "I like how simple it is to communicate with the very people you are selling to or providing for. "I like how simple it is to communicate with the very people you are selling to or providing for. Your Team Will Love It With a fresh and modern interface, your team will thrive thanks to this efficient, easy-to-use tool. When I chat with Crisp's support and experience platform as a customer, those things are a bit annoying. It's easy to use, has a mobile app that I use to reply to queries, and it also integrates other platforms like Twitter DMs, Telegraph, Line. With our help desk software, Crisp lets your customers find their answers by theirselves and makes things simple for busy businesses. Best Chat â¦ How to use our REST & JS APIs, how to tweak the chatbox, etc. Started by: Anand. We really appreciate your feedback. ", Used the software for: Less than 6 months. Crisp operator dashboard to chat with your users, and deliver customer support. Submit your review. It's not a reason to degrade our image. It is perfect for small business with ambitions to grow over time.