Communicate key priorities with your boss or team so that they know when to support you or steer clear to give you room to work. providing clear well thought out answers and. How did it help you? A challenging scenario that arises from time to time is the ability to know when to switch from endless back and forth emails to resolving an issue via a phone call or face to face meeting. Proactive people are always looking ahead at future activities, projects and events and anticipating needs, problems and possible outcomes. An article written by motivational speaker, Craig Harper in 2007… And where there’s predictability, there’s also the possibility of you knowing how to react when you’re faced with a stressful and difficult situation. ... Let’s go back to the example of the two swimmers on the choppy seas. If you don’t keep an eye on it, your calendar could get out of control leaving you running around in circles. An article written by motivational speaker, Craig Harper in 2007 explains it like this: Reactive is, ‘I’ve got massive chest pain and pins and needles down my arm. In fact, it can refer to a number of things, as you are about to see in this article. Since time is a non-renewable resource, we should utilize good methods to maximize the time available. Responsiveness to customer complaints breeds loyalty. When you are back in the office double check to ensure that your auto responder is not sending emails, it can make you look disorganized. Properly filed and well labelled documents; factoring review periods or quality control for work done; scheduling regular status update meetings and having standardized scripts for repeatable processes such as sales calls. Choose the correct medium to communicate depending on the situation – email, phone call, face to face, fax, snail mail, chat, text, video, social media etc. Block specific times during the day for when you respond to emails. All the reacting has to happen ahead of time. Develop a routine for doing tasks and then keep improving your routine and performance. Have energy and enthusiasm. On the other hand, a proactive one can anticipate the challenges your business might face at a specific moment in time. The answer to this question, depends on what you mean by what your asking. Why should we use proactive thinking? When writing, use simple and easy to understand sentences. Respond to email requests, telephone calls, colleagues, meetings etc. People appreciate prompt responses to their emails. By proactive thinking what do we mean? Another important thing you need to know in this case is that a company who employs a proactive strategy has a much better chance to seize and retain the initiative when it’s competing with other companies. This article discusses 25 tips on how to be proactive at work. When it comes to thinking, the difference between being reactive and proactive is all about timing. Requests and complaints can come from multiple internal and external sources such as colleagues, supervisors, vendors, suppliers, customers, shareholders etc. Give others feedback in a specific and respectful way. Being proactive means anticipating what might happen, planning ahead, preparing in advance and acting ahead instead of simply reacting to circumstances. You can also have negotiation discussions to agree on later deadlines, revised or reduced scope of work. Taking time to listen attentively and taking good notes helps in how you respond to others. Here are the two definitions of these concepts. Also use great judgement before selecting the “reply all” button. Aim to stay up to date on skills necessary to succeed and advance in your line of work or career. It helps to boost your productivity. Being proactive means thinking and acting ahead of anticipated events. We would like to hear from you. If you tell someone that you will call them back, make it a point to do so. Follow up is needed in instances such as scheduling meetings or invitations, after meetings, after events, job applications and generally when you have sent someone an important email and they have not responded. Carve out time for socializing with coworkers during company events and have a sense of humor. Other tips when responding to complaints include: owning up and apologizing when something goes wrong, providing clear instructions, checking in, offering high quality customer care and negotiating and persuading. Take into account time zone factors which can affect meeting times especially when international meetings are planned, the time differences can be significant. Being proactive is a desirable trait. Time management entails doing the most amount of productive and efficient work within the shortest time possible. It takes will power to constantly follow-up especially when you don’t receive any response. You can also follow-up when sending reminders ahead of important deadlines, events or meetings. Plug your commitments into your calendar and monitor your progress as you work towards meeting the pledges. (No email sign-up required), 200 Fresh Motivational and Inspirational Quotes, Below is a preview of ThriveYard’s next EBook. At the end of the activity, examine what you did against your initial objectives. Part of planning involves knowing your most productive periods during the day. When you’re thinking proactively, you will see the big picture. Some easy steps of improving work processes include: reducing steps for accomplishing daily projects without compromising the quality of the output, delegating certain tasks to others, automating tasks, using checklists, developing standard operating procedures and designing forms and templates for everyday use. The impact could be negative or positive depending on the situation. Observe trends in your industry. Make it a point to note down the major commitments that you have promised others. What are you doing well? By having a routine, you will have charted a familiar path which you can keep on repeating and improving each day, while at the same time being aware of the typical turbulence that can throw you off course and what corrective action you need to engage in to get back on course. Review the work done at the end of the day. Being proactive means thinking ahead, planning ahead and acting ahead. Practice being consistent and build the capacity to think on your feet especially when dealing with surprises. It is a good idea to have all your meetings and appointments in one calendar and look at it every day. The Salary and Net Worth of the Highest Paid Entrepreneurs, Net Worth of Elton John: A Musical Legend for The Ages. Master the operations of the phone system and use its various functions seamlessly. events management and using customer friendly systems such as online chats on websites to help customers and provide them with a transcript of the online chat session. You could also state what your normal business hours are to give callers an idea of when they can expect to reach you or hear from you. Or are we talking about thinking in general? Maybe I’ll go to the doctor.’ Also respond to everything that has been asked on the email rather than answering just a few parts. Auto-responders that you can use to increase your efficiency include out of office email notifications and voice mail greetings and notifications. For example, form a study group with fellow students to pool resources and ideas and to encourage each other -- something that is particularly helpful if a class proves difficult. Which tasks do you enjoy doing the most? Therefore, you have to look at perspective here. Assess your capacity to enter into new commitments. Proactive people play the ball before it plays them. Think ahead and address problems before they arise to the greatest extent possible. What does it mean to be “proactive”, as opposed to “reactive”? The ability to adapt to change easily affects one’s capacity to be proactive. Additionally setup a standard voicemail greeting. Whereas taking initiative means going the extra mile or going above and beyond your normal responsibilities to make things happen. Other ways of anticipating problems include reading online reviews about your company – what are the complaints and how can they be handled? A proactive employee thinks ahead, acts ahead and gets ahead. Even with our best intentions to work as best as we can and be highly proactive, inevitably mistakes do happen. A proactive approach is any self-initiated action that prepares to handle the future. Good feedback is timely, actionable and specific. Write to us in the comment section below and let us know. The word “reactive” implies that you don’t have the initiative. Be compassionate, polite and kind. Read articles, news reports and industry publications. Learn solid tips on how to be proactive at work to help propel you further in your career. Work your commitments into your daily routine. Be flexible and open minded. One of the most important things to note is the use of tone when responding to complaints, whether it is a response via email, phone or snail mail. Interruptions are unavoidable parts of the work processes. Therefore, there’s an amount of predictability there. The art of following up is part of the arsenal of a proactive person. How you respond to interruptions when you are busy has an impact on your work output. 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